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Overview

SoundBite Communications is a leading provider of automated voice messaging solutions that are delivered through a Software as a Service (SaaS) model. Organizations rely on SoundBite's on-demand solution to initiate and manage customer contact campaigns across a variety of collections, customer care, and marketing processes. SoundBite helps organizations increase revenue, enhance customer service and retention, secure payments, and can also improve contact center efficiency by increasing agent productivity and enabling agentless interactions. The company's multi-tenant customer communications platform is used by organizations across a number of industries, including collection agencies, financial service providers, retailers, telecommunications providers, and utilities. SoundBite's clients use the service to place approximately one and a half billion calls annually. SoundBite is headquartered in Bedford, Massachusetts. For more information, visit http://www.SoundBite.com.


Contact Information

22 Crosby Drive
Bedford, MA 01730

tel: 781-897-2500
fax: 781-897-2502
http://www.soundbite.com

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Stock

Exchange: NASDAQ
Industry: Business Services
Market Cap: $44.1M




 
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